Regular meetings - Have regular weekly meetings as well as your staff - with a pre-set diary for each date. Keep these meetings to no more than 4.5 hours. Encourage everyone to become prepared along with a brief analysis of their reports, and any un-resolved points that weren't qualified to be solved during a few days. This also encourages team bui… Read More


Be flexible - Find other places to work, rather than the home office, at least twice 7 days. This change of environment will help you to keep head sharp, and eliminate the onset of boredom. Remember, you're doing this to try to avoid cube life, not to improve it. If you do not need to get by cell phone all day, or don't mind making calling back fro… Read More


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The communication system is centralized in a VoIP customer service. In the mailbox itself, voice mail, emails and faxes can be well integrated. Conversion of voicemail message is performed to .wav files automatically may then ship to the mail box again. Fax messages aren't lost along with the single contact point used is the mailbox.Being communica… Read More